Tag: expert assistance

  • GEA Remote Support: New service packages for expert assistance available

    GEA Remote Support: New service packages for expert assistance available

    In a fast-changing world, GEA is committed to maintaining close, even instantaneous communication with customers and helping them navigate the new normal. With GEA Remote Support, GEA experts are instantly available via video, which neither requires pre-installing software nor an updated IT-infrastructure. GEA now offers customers two new service packages providing different types of remote…

  • Risk-free expert assistance with GEA Remote Support

    Risk-free expert assistance with GEA Remote Support

    With the outbreak of Covid-19, organizations are faced with travel restrictions and quarantine challenges, required to reduce direct contact between employees and service providers. To enable immediate GEA expert assistance for customers during the corona crisis without putting people’s lives at risk, GEA now offers a special remote support solution that is easy-to-set-up. Easy and…